Returns Policy

It is the policy of Ethical Parcel to ensure that all goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity of the product sold.

To this end, we are unable to exchange food or beverages, personalised items or items worn on the body that may have come into contact with the person. This policy does not affect your statutory rights.

Refunds will only be given for faulty or damaged goods. Ethical Parcel is not responsible for the damage incurred during transportation. Please return the item(s) with proof of purchase. (Refunds will only be credited with the same payment method as the original purchase). For details on how to return your goods, please email info@ethicalparcel.co.uk